What we will and will not do

The platform generates printed mail and nothing else. There is no phone dialer, no SMS channel, and no field for a phone number anywhere in the product.

This is a structural decision, not a setting. A subscriber cannot turn it on.

Every letter carries a postal address a recipient can write to in order to be removed. Entries added to the do-not-mail register are matched on normalized owner name and mailing address and apply to every subscriber on the platform.

The register is append-only. There is no delete control in the interface and the database rejects deletions. An opt-out is permanent by design.

When a property is exported to a mail file, it is suppressed for 30 days across every subscriber, not just the one who mailed it.

A household does not receive a stack of letters because several subscribers happened to work the same county in the same week.

Only opportunities with clear, consistent property and ownership context become mail-eligible automatically.

Ambiguous opportunities go to a review queue for a person to confirm or reject before outreach is allowed.

Contact-frequency controls limit repeated outreach connected to the same opportunity.

Sensitive, confidential, and legally restricted records are excluded from the platform.

Every data update is checked for restricted-content indicators and completeness before it is accepted into the opportunity pipeline.

Florida Administrative Code 61J2-10.025 requires advertising to include the registered brokerage name. The renderer appends the brokerage name and the opt-out address to every letter regardless of what the template body contains.

These are not merge tokens a user can omit.

Every campaign records who was excluded and why. Suppressed records remain in the campaign with their reason and can be exported as a compliance report.

There is no override control. A suppressed record cannot be mailed.