01
Mail only
The platform generates printed mail and nothing else. There is no phone dialer, no SMS channel, and no field for a phone number anywhere in the product.
This is a structural decision, not a setting. A subscriber cannot turn it on.
Compliance
What we will and will not do
This page exists for the broker whose registered name goes on the envelope. These are the constraints the platform enforces in code, not policies we ask subscribers to follow.
02
Permanent opt-out register
Every letter carries a postal address a recipient can write to in order to be removed. Entries added to the do-not-mail register are matched on normalized owner name and mailing address and apply to every subscriber on the platform.
The register is append-only. There is no delete control in the interface and the database rejects deletions. An opt-out is permanent by design.
03
Shared 30-day suppression window
When a parcel is exported to a mail file, it is suppressed for 30 days across every subscriber, not just the one who mailed it.
A household does not receive a stack of letters because several subscribers happened to work the same county in the same week.
04
Human review of uncertain matches
Names are matched to the county property roll with a confidence score. Only high-confidence, unambiguous matches become mail-eligible automatically.
If several parcels score highly against the same filing — common with common surnames — none of them qualify automatically. All of them go to a review queue for a person to confirm or reject.
A single filing can never produce more than three mail-eligible records.
05
Case types excluded from ingest
Domestic violence injunctions, paternity, and name change cases are rejected at import and never enter the system.
Sealed and confidential cases are excluded. Imports are drawn from public clerk search exports, and the importer flags any file lacking a sealed-case indicator so it can be confirmed with the clerk before it is committed.
06
Registered brokerage name on every piece
Florida Administrative Code 61J2-10.025 requires advertising to include the registered brokerage name. The renderer appends the brokerage name and the opt-out address to every letter regardless of what the template body contains.
These are not merge tokens a user can omit.
07
Audit trail
Every campaign records who was excluded and why. Suppressed records remain in the campaign with their reason and can be exported as a compliance report.
There is no override control. A suppressed record cannot be mailed.